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The customer sends the useful details. The owner sees who owes the next step.

Waiting

Waiting work stays visible, not urgent.

The customer or another next step is pending.

Review first

The reported condition may need safety-first review before ordinary quoting.

Next: Review the supporting details before responding.

Sam Patel

Responsibility: WaitingProgress: Contacted

EV Charger Estimate

Garage · EV charger estimate · Near main panel

3 photosPrefers callJun 24, 3:35 PM

Review first

The reported condition may need safety-first review before ordinary quoting.

Next: Review the supporting details before responding.

Natalie Green

Responsibility: WaitingProgress: Quoted

Outlet Repair

Kitchen · Outlet not working · GFCI nearby

2 photosPrefers emailJun 23, 10:35 PM

Review the request, contact the customer, choose the next responsibility, and keep private notes with the details.